Frequently Asked Questions

1. What is NDIS?

The National Disability Insurance Scheme (NDIS) is the program that offers support to every resident of Australia with a complete or partial disability of any kind. It transfers funds directly to the participants to choose the best services providers. The NDIS works with the approach to improve the life of people with disabilities.

2. What is NDIA?

The National Disability Insurance Agency (NDIA) is the government-backed organisation that manages the NDIS. It is funded by the Department of Social Services (DSS). NDIA can provide you with information regarding how the NDIS can help you and solve any queries that you might have regarding the NDIS.

You can call on 1800 800 110 to talk with the support staff of the National Disability Insurance Agency (NDIA) and have your queries resolved.

3. How do I check my eligibility for NDIS funding?

The following checklist is provided by (NDIS) to determine whether you are eligible to become an NDIS participant.

  • You must be an Australian resident/citizen or have a Protected Special Category Visa.
  • Below 65 years old.
  • Living in an area where the NDIS is operating.

Please visit the NDIS webpage to access the full checklist and get more information regarding the same.

Can a person above 65 years of age receive NDIS funding?

As per the NDIS eligibility criteria, you must be below 65 years to avail of the NDIS support. So, if you are over 65, you are not eligible to receive NDIS funding, but you can access other aged care supports, i.e. My Aged Care.

5. Is the NDIS available across Australia?

NDIS is valid across Australia and is dedicated to offering support to all eligible Australian nationals. The NDIS is currently available in specific regions of all states. You can check the NDIS locations list on their website as well.

6. Can a person individually manage their NDIS funding?

Yes, all NDIS participants can receive and manage their funding as they see fit. You can choose to self-manage your plan and claim funding directly from the NDIS. Additionally, you have the option to engage someone to help you manage the funding provided by NDIS if needed. This is one of the services that NDIS offers funded support for.

7. How can support workers help me manage my NDIS plan?

Our support coordinators will work with you closely to cater to all your needs. We offer personalised support to ensure that your NDIS plans proceed exactly how you wish without encountering any roadblocks. Have a look below to learn how our support coordinators can serve you:

  • Assist with understanding and accessing the NDIS
  • Assist with developing your NDIS plan
  • Assist with implementing your NDIS plan
  • Assist with monitoring and reviewing your NDIS plan

8. What all services does Link Assist offer?

We offer diverse services as per the NDIS guidelines including:

  • Short-Term Accommodation (STA)
  • Respite accommodation services
  • In-home support
  • Supported Independent Living (SIL)
  • Long term accommodation
  • Community Participation
  • Supported Living Accommodation
  • Active night support and sleepovers
  • Support Coordination

For more information regarding NDIS and our services feel free to talk with our support team.

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